Payment policy
Understanding our payment procedures ensures a smooth and transparent experience with TN Airbnb Cleaning Service. Below, you'll find detailed information about our payment methods, timing, and policies regarding cancellations and additional charges. We aim to provide clear and straightforward billing for all our clients.
Accepted payment method
At TN Airbnb Cleaning Service, we exclusively use Square as our payment processor. This ensures secure, professional, and consistent billing for all clients. We accept major credit and debit cards through Square, and invoices and receipts are automatically provided for your convenience.
Payment timing & invoicing
Payment is due within 24 hours of service completion. For same-day or short-notice turnovers, payment may be requested on the day of service. Ongoing service is contingent on accounts remaining current. An invoice will be sent after each completed clean, unless otherwise agreed, clearly outlining the service date, property, and total amount due.
Late payments, cancellations & changes
Payments not received within 48 hours may result in paused service until the balance is paid. Continued late payments may require prepayment moving forward. Cancellations or schedule changes with less than 24 hours’ notice may be subject to a partial charge. Same-day cancellations are handled on a case-by-case basis.
Pricing transparency
All pricing is flat-rate per turnover, not hourly. Additional services or fees will always be communicated in advance. If you have any questions about billing or invoices, please reach out — we’re happy to help.